Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
Rules Engine Guide
General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
Integration Guides (No Longer Supported)
Why does QuickBooks say unspecified site?
You need to map an inventory site
You are unable to map the inventory site field in QuickBooks.
On a QuickBooks sale, QuickBooks says unspecified site in the site drop down:
Map an inventory site using a setting or a rule
You are sending no value to the site field. You can enter a default site and use a rule. You could say if the order tag is Boston, then map Boston as the site.
Connex will only sync a site, if it already exists. If you mapped the field and you are syncing as a non-admin, ensure you have the proper permissions:
- In QuickBooks, go to company > users > set up users and role.
- Locate the role for the user that is signed into QuickBooks.
- Go to lists > inventory site site.
- Click full:
Ensure the inventory site in QuickBooks that you mapped exists
If you added a rule, to go the rules engine. Ensure the rule maps to a site that exists. In this example, the rule maps the site to Amazon FBA and the site Amazon FBA is missing from QuickBooks: