- Help Center
- Frequently Asked Questions
- Account Management FAQ
How do I find what file I am syncing with QuickBooks Online?
How to verify you are syncing with the right company file
How do I verify IDs?
Here are the steps:
- Log into Connex
- Click your name and my account on the top right
- Find your company ID:
- Log into QuickBooks.
- Click the gear.
- Click account and settings.
- Click billing and subscription:
- Verify the company ID.
I want to switch files. What steps must I perform?
Here are the steps:
- Log into Connex.
- Click your name and my account on the right.
- Click disconnect.
- Click the green connect to QuickBooks button to pair.
- Click manage, next to each connection.
- Click save settings on the right.