Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
Rules Engine Guide
General Troubleshooting Guide
- Contact Support
- QuickBooks Desktop Error Messages
- Sales Tax Troubleshooting
- Inventory Troubleshooting
- Web Connector Troubleshooting
- Missing & Incorrect Orders Troubleshooting
- QuickBooks Online Error Messages
- Product Matching Troubleshooting
- Login and Performance
- Match Deposit Tool Troubleshooting
- Customer Matching Troubleshooting
QuickBooks Point of Sale (POS) - ARCHIVED
Integration Guides (No Longer Supported)
You must map this item to an existing item in QuickBooks.
Mapping error due to colon in product.
What is the cause of this error?
If your product contains a colon, then Connex will fail to sync the item or match it properly in QuickBooks. You must map this item to a different product:
- Login to Connex.
- On the right, click rules engine.
- Click action > add new rule.
- As the action, choose map SKU.
- Enter the Map From and Map To values.
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