Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
- Channel Advisor
- Amazon Settlement Report
- Other Partners
- Connex Match Deposit Tool
- Connex Spreadsheet Import Tool
- Roaster Tools
Rules Engine Guide
General Troubleshooting Guide
- Contact Support
- QuickBooks Desktop Error Messages
- Sales Tax Troubleshooting
- Inventory Troubleshooting
- Web Connector Troubleshooting
- Missing & Incorrect Orders Troubleshooting
- QuickBooks Online Error Messages
- Product Matching Troubleshooting
- Login and Performance
- Match Deposit Tool Troubleshooting
- Customer Matching Troubleshooting
QuickBooks Point of Sale (POS) - ARCHIVED
Why is there an item called rounding on my order?
In some cases, the order total and the QuickBooks total are different. These cases include tax rounding and bundled items. To balance the sale, our software adds or removes an amount on the order.
I use no bundles, but my tax is a penny different.
In this case, our software will add or remove the penny from the sale. QuickBooks rounds to two decimal places, but some e-commerce solutions round to more than two places.
I used bundled items and I see an item called rounding.
A bundled item's price is the sum of its items and it has no price. If the bundled price is $100 and the order total is $200, then you will have a $100 discrepancy. Our tool will add a line called rounding with a positive or negative number to balance the sale. In this example, there is a $60 discrepancy:
In this case, almost none of the bundled items have a price. The customer should add $60 to one of the items or spread the $60 among the group.
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