QuickBooks Desktop Error Messages

Why does QuickBooks crash?

Try switching your customer matching

Problem

You run the web connector. QuickBooks says there is an unhandled exception and needs to close.

Description

QuickBooks says it must close, due to an unrecoverable error. You must close QuickBooks and reopen. The problem happens, when syncing some sales:

Solution

Change customer matching

At times, QuickBooks is unable to associate sales with a customer. Try adding all sales to a single customer. You can try switching back to your old customer match, if the sync is successful.