QuickBooks POS: Set-Up Guide

What version of the web connector should I use if I use QuickBooks POS?

Use 2.1.0.30

Problem

Your QuickBooks POS sync fails to run.

Description

You performed an update of QuickBooks POS or an update of QuickBooks Enterprise. Your web connector has been updated.

Solution

Downgrade your web connector

QuickBooks POS requires 2.1.0.30 of the QuickBooks Web Connector. To see if your version is right, follow these steps:

  1. C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector
  2. Right click QBWebConnector.exe.
  3. Note the version under details:

If the version is not 2.1.0.30, follow these steps:

  1. Download version 2.1.0.30 of the web connector and place it on your desktop.
  2. Go to C:\Program Files (x86)\Common Files\Intuit\QuickBooks and delete the Web Connector folder:
  3. Double click the the installer and complete the set-up.
  4. Go to C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector
  5. Right click QBWebConnector and select pin to taskbar. The Web Connector will appear as an yellow icon at the bottom of the screen.
  6. Click the Web Connector icon.
  7. Check the box to the left of Connex and click update selected.