-
Connex for QuickBooks User Guide
- Connex for QuickBooks Product Overview
- Getting Started with Connex Desktop
- Connex Quickbooks Online
- Customers Matching
- Inventory Site
- Inventory Sync
- Orders
- Price Levels
- Products
- Purchase Orders
- Refunds
- Sales Tax
- Sales Orders
- Sync Orders from QuickBooks Desktop
- Unit of Measure
- Web Connector
- Multicurrency
-
Connex Reporting
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Contact Support
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Login and Performance
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
-
Integrations Help Guide
-
Rules Engine Guide
What orders do you sync from Square
We sync invoices, POS sales, offline, and partially paid orders
Do you support offline orders?
Offline orders and signed tip orders can be uploaded up to 72 hours after the transaction occurred. If a merchant's Square POS loses internet connection and begins to process orders in offline mode, the orders will not be uploaded to Square's servers until up to 72 hours later. These sales will fail to sync automatically and you must run a manual sync:
Can you sync partially paid sales?
By default, we sync sales when they reach completed status. To sync other statuses, follow these steps:
- Log into Connex.
- Click manage.
- Click orders.
- Click sync orders to QuickBooks.
- Expand sync orders manually to QuickBooks.
- Clear the order status field.
- Click save.