Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
Rules Engine Guide
General Troubleshooting Guide
- Contact Support
- QuickBooks Desktop Error Messages
- Sales Tax Troubleshooting
- Inventory Troubleshooting
- Web Connector Troubleshooting
- Missing & Incorrect Orders Troubleshooting
- QuickBooks Online Error Messages
- Product Matching Troubleshooting
- Login and Performance
- Match Deposit Tool Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Deposit Match Troubleshooting
- Orders from QuickBooks
QuickBooks Point of Sale (POS) - ARCHIVED
Integration Guides (No Longer Supported)
What is your phone and screenshare support policy?
We offer screen-shares on a limited basis
When do you provide phone support?
For the first 30 days after purchase, we provide phone and screen-share support for new customer set-ups. Afterwards, we provide support through our email ticketing system.
Our email support will provide links to our knowledge base and video library. The content includes steps to troubleshoot common errors and enable common features.