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  2. General Troubleshooting Guide
  3. QuickBooks Desktop Error Messages

The payment method for this transaction must be credit card type.

Solving payment method for this transaction must be credit card type error.

Problem

You cannot sync credit card refunds to QuickBooks.

Description

You get this error:

Error 3140 : While trying to Add a(n) ARRefundCreditCard with order number of #4233 for customer Shopify CRKD, QB responded There is an invalid reference to QuickBooks PaymentMethod "PayPal" in the ARRefundCreditCard. QuickBooks error message: The payment method must be of credit card type.    

Solution

Map the payment method to credit card

Change the payment method type to credit card or Visa. Here are the steps:

  1. Log into QuickBooks.
  2. Click lists > customer vendor and profile lists > payment method list.
  3. Locate the payment method from the order.
  4. Change its type to American Express, Visa, Mastercard, or another credit card type: