Connex for QuickBooks Desktop User Guide
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Frequently Asked Questions
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General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
If I choose not restock Shopify items, how does the sale sync to QuickBooks?
Connex creates a new item, which prevents restock
If you specify that items are never restocked, Connex will add a line item called "ShopifyNoRestock" and create this product in QuickBooks. This will prevent items from restocking, after they sync to QuickBooks. Here is an example refund:
If you want to always add the SKUs from refunds, you can enable the setting in Connex:
- On the Connex dashboard, click manage.
- On the Connex configure page, expand orders > sync orders to QuickBooks > refund.
- Enable Always add SKUs from refund to QuickBooks, even if never restocked.