I have a rule that maps a product, but the value is incorrect

How to fix rules that fail to match products


A product is mismatched between QuickBooks and your selling channel. You created a rule to fix the matching issue, but the sale fails to sync.


The mapping is still incorrect. Here is a rule. Notice question 4 and QuickBooks are mismatched:

Here is QuickBooks:


Fix the rule

Here are the steps:

  1. Log into Connex.
  2. Click rules > my rules.
  3. Locate the rule.
  4. Click edit.
  5. Change question 4 to the proper SKU. In this case, it's TRAP(1.8#)