Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
Rules Engine Guide
General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
Integration Guides (No Longer Supported)
How to email web connector log file
QuickBooks has a detailed log file.
There are some errors that are only accessible if we see your web connector's local log. To send us the log, follow these steps:
- In your Windows search, enter web connector.
- Click the web connector icon.
- Click view log:
- On notepad, click file > save as and save it to the desktop. The file should look something like this:
- Respond to your support ticket with the log.