QuickBooks Online Error Messages

How do I update my QuickBooks Online pairing?

You must update your QuickBooks pairing

Problem

You are unable to sync with QuickBooks Online.

Description

You get an error asking you to pair QuickBooks again in your log.

Solution

Repair QuickBooks

Connex receives a special user name password to sync with your QuickBooks. Over time, this token must get refreshed. During the process, your settings will remain intact. 

  1. Go to connexforquickbooks.com/intuitoauth2?scope=all.
  2. When prompted, agree to pair Connex and your QuickBooks.
  3. You will return to Connex.
  4. Click manual sync, next to your connection.
  5. Run a manual sync.