ShipStation

How do I sync orders when they ship?

Use the Connex order status field to wait for orders to reach a certain status.

By default, Connex will sync orders as soon as they are created in ShipStation. If you want Connex to insert the tracking number and date onto orders, you need to export shipped orders. Here are the steps: 

  1. Log into your Connex account.
  2. Next to ShipStation, click manage.
  3. Expand orders.
  4. Expand sync orders to QuickBooks.
  5. Expand sync manually to QuickBooks.
  6. In the order status field, enter shipped.
  7. Click save on the top right.

How do I sync manually shipped orders?    

If you ship some orders inside of ShipStation and some orders outside of ShipStation, you must instruct Connex to sync both statuses. To tell if an order was shipped outside of ShipStation, double click the sale. If the order status is shipped and there are no tracking details on the top right, then the order was shipped outside of ShipStation.

To sync these sales, follow these steps:

  1. Log into your Connex account.
  2. Next to ShipStation, click manage.
  3. Expand orders.
  4. Expand sync orders to QuickBooks.
  5. Expand sync manually to QuickBooks.
  6. In the order status field, enter shipped.
  7. Click save on the top right.