- Help Center
- General Troubleshooting Guide
- Login and Performance
-
Connex for QuickBooks User Guide
- Connex for QuickBooks Product Overview
- Getting Started with Connex Desktop
- Connex Quickbooks Online
- Customers Matching
- Inventory Site
- Inventory Sync
- Orders
- Price Levels
- Products
- Purchase Orders
- Refunds
- Sales Tax
- Sales Orders
- Sync Orders from QuickBooks Desktop
- Unit of Measure
- Web Connector
- Multicurrency
-
Connex Inventory
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Contact Support
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Login and Performance
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
- Upgrading QuickBooks
-
Integrations Help Guide
-
Rules Engine Guide
How do I reset my password?
Forgotten your password? No problem! Password recovery is easy to accomplish via the steps below.
Access
Sync with Connex employees, agents, partners, etc. DO NOT have access to your password.
Connex Desktop
- Visit the Connex Desktop home login page.
- Click the provided Forgot your password .
- Enter your Connex Desktop username.
- You will receive an email with next steps to reset your password.
Intuit Access
If you do not receive an email within 15 minutes, double-check your spam or junk folder.

Connex Online
Connex Online operates a bit differently. In this case, we do not store or save your password - Intuit does. Therefore, in this case password recovery is accomplished via Intuit.
- To recover your password, visit the Connex-Intuit login page.
- Click the I forgot my user ID or password link.
- Follow the on-screen instructions provided by Intuit.
Important:
We do not have access to your Intuit username or password. If you encounter trouble resetting your Intuit password, please contact Intuit support.