Sales Tax

How do I remove tax from an order?

If you sync with Amazon or eBay directly, then our tool will automatically remove sales tax when remitted. If you use ShipStation or Walmart, you must add a rule saying where tax is charged.

How do I say that I never charge tax?

In this example, we will say that all Walmart sales have no tax. Here are the steps:

  1. Login to Connex.
  2. Click rules engine on the left.
  3. Click action and add new rule.
  4. Add this rule to remove tax for all states: 
  5. Click submit.

How do I say that I only charge tax in one state?

In this example, only Texas sales are taxable. Here are the steps:

  1. Login to Connex.
  2. Click rules engine on the right.
  3. Click action and add new rule.
  4. Add this rule to remove taxes for all states, except Texas: 
  5. Click submit.

I charge tax in multiple states. How do I say Texas and Massachusetts only should charge tax?

Here are the steps:

  1. To add more states, click map from.
  2. Enter shipping address state as the field.
  3. Enter the two letter state. 
  4. Enter AND.
  5. Edit the first map from and select AND.
  6. Here is the end result: 
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