How do I re-connect Connex with QuickBooks Online?

If your sync has been interrupted or you are seeing errors in Connex, you might need to re-establish the connection with QuickBooks

Part One: Disconnect app from Connex

To re-establish the connection, you must be logged into QuickBooks Online, and be logged into the Connex Online website.

1. Go to Connex Online: Add Companies or in Connex Online, click your user in the top right-hand corner and choose "Add Companies" from the dropdown.
   
2. Click "Disconnect" on all companies you wish to disconnect.
   

Part Two: Remove App from QuickBooks Online

1. Go to QuickBooks Online: My Apps

2. If you'd like to disconnect the Connex app from your company and stop the app's functionality:

   1. Go to Apps, select My Apps, and find the app you'd like to disconnect.
   2. Select the Action ▼ drop-down arrow, then select Disconnect.
   3. Complete the short questionnaire.
   4. Select Disconnect.

Part Three: Re-add application

1. Go to Connex Online
2. Click the box below the text that will re-direct you to QuickBooks Online, and follow the steps to re-add the Connex application.