How do I fix the WooComerce 301 redirect error?

The 301 redirect will cause the sync to fail.

A 301 redirect will send you to one site and redirect you to another. Go to, and notice how it redirects to without the "www" in the URL. This error is common because many sites strip the www from their domains.

To fix this error, follow these steps:

  1. Log into Connex.
  2. Click update selling channel URL:
  3. Enter your website URL without the WWW:
  4. Log into QuickBooks as admin.
  5. Open your web connector.
  6. Remove the pairing file.
  7. On our dashboard, download a new pairing file.
  8. Click the file.
  9. If prompted, click OK to pair. If you see radio buttons, choose the last one from the bottom.