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  2. General Troubleshooting Guide
  3. QuickBooks Online Error Messages

How do I fix sales that have no tax code mapping?

Tax code mappings are missing

Problem

You are unable to sync sales to QB Online and you get this error:

Required parameter TxnTaxDetail.TaxLineDetail.TaxLine.TaxRateRef is missing in the request

Description

Sales tax codes have failed to map.

Solution

Create a tax code mapping

Log into Connex. Click settings and click sales tax. Review your mappings. Create mapping for the missing sale.

Add tax as a line item for all sales

Log into Connex. Click settings and click sales tax. Check add tax as a line item.