Account Management FAQ

How do I change the URL associated with my connection?

If you changed your website URL or created a redirect, you must tell Connex. 

How do I change the URL?

Here are the steps:

  1. Login to Connex.
  2. On the connections grid, click update selling channel URL.
  3. Choose the connection.
  4. Enter the new URL.
  5. Follow the on-screen instructions.

Note:
If you are a QuickBooks Desktop user, then you will be asked to log into QuickBooks as admin and download a new pairing file. Inside the file is your website URL.