How do I change the Shopify location where Connex sends inventory?

Connex uses a default inventory site. You can use our rules engine to override it.

Shopify supports multi location inventory. Our software sends the Shopify product, its new stock level, and the Shopify location where inventory is located. By default, our software uses the default Shopify location for your store. If you have a fulfillment location, you must override the logic. Otherwise, you will receive this error:

An item cannot be active at more than one location if one of them is a fulfillment service location.

If the sync fails, Connex will look up the last stock update for the product and use its location. We recommend adding a rule to map the location.

  1. Login to Connex.
  2. On the left, click rules engine.
  3. Click add.
  4. Click start from scratch.
  5. Choose map product warehouse.
  6. Click next.
  7. In the comparison, say SKU is not *:
  8. In the map to, enter the default Shopify warehouse location:
  9. Click finish.

In your log, you are given a location ID to map. You can map to either a location ID or a location name.