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Troubleshooting Guide
QuickBooks Desktop Error Messages
QuickBooks Desktop Error Messages
Common QuickBooks desktop-related errors and the steps to solve them.
You can't use negative rates on inventory items, use neg quantity instead.
QuickBooks found an error parsing the XML stream
The transaction could not be locked. It is in use by another user.
How do I enable advanced debugging?
Error: Unable to return object
QuickBooks is unable to complete this operation
Error beginning QuickBooks session
Error: There is no disk in the drive
Object specified in the request cannot be found
Check the "qbsdklog.txt" file for possible additional information.
The payment method must be of credit card type.
Could not start QuickBooks. "Max Connection Retries Exceeded."
This application has not accessed this QuickBooks company data file before. The QuickBooks administrator must grant an application permission to access a QuickBooks company data file for the first time
QuickBooks can't start because QuickBooks is already running.
The application trying to connect to QuickBooks is not supported while multiple instances of QuickBooks are running
Error 3060: There was an error when converting the quantity
The transaction could not be locked. It is in use by another user.
This application does not have permission to access this QuickBooks company data file
There is an invalid reference to QuickBooks Account
You cannot use the same tax item in both the line items and the txn tax.
The payment method for this transaction must be credit card type.
You cannot set the the rate for the given sales tax item line, use the amount field instead
There is an invalid reference to QuickBooks Currency XX in the Customers.
An attempt was made to modify a SalesReceipt with a date that is on or before the closing date of the company.
Could Not Start QuickBooks
Insufficient permission level to perform this action
How do I reset my chart of accounts or refresh my drop-downs in Connex?
Change User and File Permissions
Error 3140: The specified name is either invalid or of the wrong type
There is an invalid reference to QuickBooks Customer