Feature Request: Multiple User Seats

Enable Connex Desktop and Connex Online to allow for multiple user seats.

The goal is to allow multiple stakeholders to manage a particular account. In addition, enable user to not have to share access to the Master Admin username and password for QuickBooks Online customers.

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  • Official comment

    As much as we'd love to, this is challenging to accomplish at this time, unfortunately. For QuickBooks desktop, there is only one user seat because of how the Intuit Web Connector authenticates the user; whereas for QuickBooks Online, it is the Master Admin-level permissions that are required to authenticate (Intuit software limitation).

    For now, we will continue to monitor and review as new ideas and technology becomes available.

    Mean while, for QuickBooks Online customers, we do offer a workaround:

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