If your sync range pulls in too many Amazon sales, then this error will occur.
When you pull orders before they ship, our logic can only pull 40 - 50 sales before the sync fails. Our software must pull orders from Amazon one by one.
You must enter adjust your query to a shorter range or wait for orders to ship.
Sync orders when they ship. Our tool can pull more orders faster:
- Login to Connex.
- Click manage.
- Click orders.
- Expand sync orders to QuickBooks.
- Clear the order status and order list field:
- Click save settings.
- For QuickBooks Desktop users, run your web connector. For QuickBooks Online users, wait a few minutes for your orders to sync.