How should I handle gift cards in QuickBooks Online?

How do they map?

If gift cards are purchased, then they appear as a non-inventory part with a positive amount. If the gift card is used, then the card appears as a discount. Non-inventory parts allow negative amounts.

Connex will map all gift cards to an item called giftcard. This item should be of type non-inventory and its income account it set to a liability. 

For QuickBooks Online, here is how it should look:



If a user purchases a gift card for later use, how does it look?

The product giftcard will appear as a line item. Here is a $25 purchase:


If the user syncs sales receipts and the user pays by gift card, how does it look?

The gift card looks like a discount:


If the user syncs invoices, how does it look?

In this case, the gift card is a payment. Here is a full payment by gift card:


How does it look in my balance sheet?

Here is an example report:


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