This application does not have permission to access this QuickBooks company data file

What does this error look like?

You run your web connector or try to pair another PC and you see this message:

qb_wc_no_permission.png

Why does it happen?

Only QuickBooks administrators can pair apps. You have signed into QuickBooks as a non-admin and you are trying to pair.

How do I resolve the error?

You must perform these steps:

  1. Login to QuickBooks as admin.
  2. Go to edit > preferences > integrated applications.
  3. Next to Connex, click allow access: allow_access.png

Multiple Users

We recommend creating a user for Connex that is only used by our software:

  1. In QuickBooks, go to company
  2. Click users.
  3. Click set up users and roles.
  4. Click new.
  5. Create a new user and add her to the full access role: full_access.png
  6. Click OK.
  7. Go to edit and click preferences.
  8. Click integrated applications.
  9. Next to Connex, click properties.
  10. Select Connex as the user to login, when the file is closed.
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