You can use the Connex rules engine to remove tax on orders. In some cases, Amazon remits tax. If you use ShipStation, they may fail to send remitted tax to Connex.
How do I add the rules?
Here are the steps:
- Login to Connex.
- Click rules engine on the right.
- Click action and add new rule.
- Add this rule to remove taxes for Washington state:
- To add more states, click map from.
- Enter shipping address state as the field.
- Enter the two letter state.