How does the integration work?
CommerceHub creates text files in a web based folder. Our software downloads and translates the files to QuickBooks. When you fulfill an order in QuickBooks, our software creates a text file in the folder. CommerceHub sends the data to your selling channel.
How do I pair CommerceHub?
Here are the steps:
- Contact CommerceHub and ask them for your FTP information to download and upload files. We need the files in XML format.
- Login to our software.
- At the my connections page, choose CommerceHub.
- Enter your FTP information into the form.
- Click configure.
How does a sample order appear?
Here is a sample order.
How do I sent fulfillment information to CommerceHub?
Here are the steps:
- Login to our software.
- Select your existing CommerceHub connection and click configure.
- On the configure page, scroll down to sync orders from QuickBooks.
- Check the box to sync orders.
- We recommend the default settings, which say add a class called CommerceHub on each order. You may adjust the criteria accordingly, but orders without tracking details will fail to sync.
- Open an order in QuickBooks.
- Add a line called tracking and enter the tracking number only in the description field.
- Add CommerceHub as the class.
- Click save.
- Run your web connector.
Our software will send CommerceHub fulfillment data shortly.
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