Connex can sync orders from QuickBooks Online into Bigcommerce. You must set-up a scheduled task with Connex, turn on QuickBooks class tracking, create some new invoices or sales receipts in QuickBooks, and ensure these transactions are formatted properly.
- You must have QuickBooks Online Plus or Advanced to sync from QuickBooks. This feature is not compatible with QuickBooks Online Self-Employed, Simple Start, or Essentials.
Enable Class Tracking
Each order will have a class called Bigcommerce. This tells our software to send the orders to Bigcommerce. This class prevents orders from Shopify from going into QuickBooks and back to Shopify. To enable class tracking, follow these steps:
- In QuickBooks, click the gear > account and settings.
- Click the advanced tab.
- Click track classes > on:
- Select one to entire transaction under assign classes.
- Click save.
- IMPORTANT: You must have QuickBooks Online Plus or Advanced to enable Class Tracking.
Enable Sync from QuickBooks
You must tell Connex to pull orders from QuickBooks Online:
- At the configure page, expand the sync direction section.
- Enter sync orders from QuickBooks.
- Expand sync manually from QuickBooks.
- Change the dates to today and tomorrow, so our tool moves from now forwards.
- Click sync now to save the setting.
Add an Order to QuickBooks Online
You must add the name of your ordering solution to the class field. In this example, Shopify is used. If you are an Shopify customer, then add Shopify . Here are the steps:
- Login to QuickBooks Online.
- On the left, click customers.
- Select a customer or add a new one.
- On the top right, click new > invoice or new > sales receipt.
- Enter Bigcommerce in the class field
- In the shipping address box, type in the contact's first and last name.
- Press enter.
- Type the address line 1 and press enter.
- Type the address line 2 and press enter.
- Type the city, state, and zip then press enter.