Application requested to abort

What is the error?

On the QuickBooks Web Connector, you will see a blue link. Click the link. In many cases, the error details will show next steps. If issues persist, send us the error message.

Company File

Login to QuickBooks as administrator and open your company file. If the file is closed, you can receive this error.

Dialog Window

In QuickBooks, ensure no windows asking for yes/no or OK are open.

Administrator Can Grant Permission

In your log, you will see this error message:

This application is not allowed to log into this QuickBooks company data file automatically. The QuickBooks administrator can grant permission for an automatic login through the Integrated Application preferences.

This means you paired our app and QuickBooks as a non admin user. You must login as admin and give it permissions. Here are the steps:

  1. Login to QuickBooks as Admin.
  2. Open the web connector.
  3. On the left, check the boxes for all the Connex connections. If you only have one connection, then check the box.
  4. Click update selected.
  5. QuickBooks will prompt you for permissions. Select the fourth radio button. If you see a drop down, select Admin.
  6. Click OK.

If this fails, follow these steps:

  1. Login to QuickBooks as Admin.
  2. Go to edit and click preferences.
  3. Uncheck the box that prevents applications from accessing the current company file: edit_permissions.png
Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.