Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
- Amazon Settlement Report
- Channel Advisor
- Custom Store
- Magento 2
- Match Deposit Tool
- Other Partners
- Roaster Tools
- Spreadsheet Import Tool
Rules Engine Guide
General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
Do you support parent and job customers for QuickBooks Desktop?
You can assign parent customer to each sale. You can choose a single customer, selling channel or company name as the parent.
If my customer already exists, then how does Connex locate it?
Let's say the parent customer is Amazon and the child customer is Joe Example. If Joe Example orders again, then our tool will locate him under Amazon and match. The parent customer is used for no matching. The only exception is if you sent Amazon:Joe Example from your ordering solution, but that is rare.
What options are available?
Here are the options:
How do I enable a parent customer?
- Login to Connex.
- Click manage.
- Expand customers.
- Expand advanced customer.
- From the parent drop down, choose an option from the dropdown:
What is the end result?
Here is a parent customer called Amazon and a child customer called Joe Example:
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