Integrations Help Guide
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Discontinued integrations 2023

A list of selling channels we will no longer integrate

Why are you discontinuing my integration?

Our goal is to establish a secure sync between QuickBooks and your ecommerce platforms to protect your data and provide you with better customer experience and faster technical support. Some integrations have not been updated in several years, and they are not providing us with the necessary parts to establish a secure sync. 

We encourage you to switch to a more secure platform such as ShipStation, Stripe, or Shopify. 

Please click here to get started with Shopify/Shopify POS

Please click here to get started with Stripe

Please click here to get started with ShipStation

What integrations are you discontinuing?

Here is a list:

  1. Authorize.NET
  2. BVCommerce
  3. ChannelAdvisor
  4. Custom Store
  5. eBay
  6. Erply
  7. Etsy
  8. Keap / Infusionsoft
  9. FoxyCart
  10. HubSpot
  11. Linnworks
  12. Magento 1
  13. OntraPort
  14. Ordoro
  15. nopCommerce
  16. Pinnacle Cart
  17. PrestaShop
  18. QuickBooks Point of Sale (POS)
  19. RoasterTools
  20. Salesforce
  21. SellerCloud
  22. ShippingEasy
  23. ShipRush
  24. ShipWorks
  25. Spring Systems
  26. Spreadsheet Upload
  27. Walmart
  28. Zoey

I have eBay, Zoey, or Keap. Are they still supported?

They are neither support nor still work. As of 10/14/2022, we made a major update and we were unable to upgrade these plugins.

What is the life cycle?

As of Nov. 1, we are unable to provide technical support. As of January 1st of 2023, the integrations will stop working. 

What are the next steps?

We recommend our Connex for QuickBooks ShipStation integration because ShipStation integrates with many systems that we are discontinuing. Here is a partial list:

  • BVCommerce
  • Channel Advisor
  • Custom Store
  • eBay
  • FoxyCart
  • Keap / Infusionsoft
  • Magento 1
  • Ordoro
  • nopCommerce
  • PrestaShop
  • RoasterTools
  • Reverb
  • Spring Systems
  • Walmart

I have Authorize.NET. What are the next steps?

If you are on Authorize.NET, we recommend migrating to Stripe, which is a more modern and secure system. 

If you have a non-inventory sales through Keap/Infusionsoft, Hubspot, or Ontraport, we recommend that you process your payments through Stripe, and pull them into QuickBooks through Stripe. 

Please click here to get started with Stripe

I have Linnworks. What are the next steps?

We recommend that you set up ShipStation and connect your selling channels. You can still use Linnworks. ShipStation will download your sales. We support many channels out of box, and you can continue syncing your sales through Connex. Please click here to get started with ShipStation

I have ShipRush, ShippingEasy or ShipWorks. What are the next steps?

We recommend that you migrate to ShipStation. We offer the same two way syncing of orders, and it is more secure and faster sync. Please click here to get started with ShipStation

I have QuickBooks POS. What are the next steps?

We recommend Shopify POS, if you need another POS.

Please click here to get started with Shopify/Shopify POS

I have custom store, Spring Systems, or Salesforce. What are the next steps?

You can point your custom store plugin to ShipStation as a custom store. For Salesforce, we can sync sales from QuickBooks to ShipStation. You can build custom software to sync ShipStation to Salesforce.

What if I cannot obtain ShipStation or my plugin is not supported?

You can build a ShipStation plugin, obtain ShipStation for your channel, or you need to find another solution. To cancel, read this guide.

How easy is it to set-up ShipStation?

Setting up ShipStation takes less than 1 hour. First, sign up for ShipStation. Second, note your settings for your old connection, delete it, and add ShipStation. This video series describes how to pair a new connection and uses ShipStation as an example.

Here are the steps:

  1. Contact ShipStation and purchase a plan.
  2. Connect your selling channel: 
  3. Log into Connex.
  4. Next to the connection we will delete, click settings.
  5. Click orders to QuickBooks, orders from QuickBooks, customers, and product matching.
  6. Note your settings.
  7. On our dashboard, click back up. In case you forget the settings, you can open a ticket and attach the back up. We will check off some settings.
  8. Click delete.
  9. Click add and enter ShipStation. 
  10. Go through the set-up wizard.
  11. On our dashboard, click settings.
  12. Copy the settings from your previous connection.

    There is a help article on attaching your shops to Shipstation: Click here to go to Shipstation Help Article