Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
- Amazon Settlement Report
- Channel Advisor
- Custom Store
- Magento 2
- Match Deposit Tool
- Other Partners
- Roaster Tools
- Spreadsheet Import Tool
Rules Engine Guide
General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
Web Connector 3.0
Connex is unable to connect to your QuickBooks.
Steps to enabling the web connector 3.0 sync
Using web connector 3.0, you get error messages saying Connex fails to connect to QuickBooks.
The auto or manual sync fails.
Log into QuickBooks as the user that paired Connex. Open the company file that was paired with Connex. If you have RightNetworks, the server goes into sleep mode and our tool cannot reach QuickBooks. Opening QuickBooks and running a manual sync will help.
Reconnect via Manage Web Apps page
- When in QuickBooks, click "Manage Web Apps"
- Find the tab at the top called "Connected apps"
- If the Connection status does not say "Active", click "Reconnect" and syncing should resume shortly afterward.
- Perform a small manual sync to confirm you are syncing again.
Allow connection through firewall
If you use Windows defender, allow these connections: