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      2. Connex for QuickBooks Online User Guide
      3. Orders

      Can I use the QuickBooks Online shipping field?

      By default, Connex for QuickBooks Online adds shipping as a line item. If you want to add the shipping to the QuickBooks Online shipping field, follow these steps:

      Steps:

      1. Login to Connex.
      2. Click manage.
      3. Expand orders > sync orders to QuickBooks > advanced transaction.
      4. Check use QuickBooks shipping field.
      5. Click save and sync now.

      If you fail to properly set-up the QuickBooks Online shipping field our system will return this error:

      "Order 0 has failed to export into QuickBooks. You must select a product/service or an account for each split line with either an amount or a billable customer."

      There are two options available. You can either add shipping and discounts as a line item or correctly set-up the fields.

      Can I add sales tax to shipping and use the QuickBooks Online shipping field?

      Not at this time. QuickBooks charges tax on the sub total, then adds shipping:

      Set Up Fields in QuickBooks Online

      To set this up in QuickBooks, follow these steps:

      1. Login to QuickBooks Online.
      2. Click the gear on the top right.
      3. Under company on the left, click  account settings: 
      4. Under sales > sales form content, ensure that the checkbox for shipping is checked:
      5. Click the Advanced tab.
      6. Under chart of accounts, ensure that an account has been selected for shipping: