QuickBooks FAQ

Can I upgrade QuickBooks?

Uninstall QuickBooks completely, then install the new version

Can I upgrade QuickBooks?

Yes, but uninstall it completely. The sync could fail, if two versions of QuickBooks Desktop are installed on the same machine. The web connector will fail to choose the proper version of QuickBooks. 

What years are supported?

Any version of desktop should work, as long as it's newer than 2015. As you upgrade QuickBooks, the sync remains intact. Your settings exist on our website. There is no plugin to install. Your web connector should still show Connex. 

What versions of QuickBooks Desktop do you support?

We support these versions:

  • Pro
  • Premier
  • Enterprise
  • Wholesale and Manufacturing
  • Accountant