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Connex for QuickBooks User Guide
- Connex for QuickBooks Product Overview
- Getting Started with Connex Desktop
- Connex Quickbooks Online
- Customers Matching
- Inventory Site
- Inventory Sync
- Orders
- Price Levels
- Products
- Purchase Orders
- Refunds
- Sales Tax
- Sales Orders
- Sync Orders from QuickBooks Desktop
- Unit of Measure
- Web Connector
- Multicurrency
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Connex Inventory
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Frequently Asked Questions
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General Troubleshooting Guide
- Contact Support
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Login and Performance
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
- Upgrading QuickBooks
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Integrations Help Guide
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Rules Engine Guide
Can I update an order in Shopify and update it in QuickBooks?
Connex can delete matching sales and reinsert
How does it work?
Connex will check for duplicate sales, delete them, and reinsert the new one.
How do I enable it?
Here are the steps:
- Login to Connex.
- Click settings.
- Click orders to QuickBooks.
- In the order status field, enter paid. This ensures modified sales reach Connex.
- Click advanced.
- Under misc. settings, select update matching sales from Shopify to QuickBooks.
- Sync a sale to QuickBooks.
- In Shopify, modify the sale. This means an exchange or changing line items.
- Run the web connector.
- Connex will delete the old sale and sync the new one.