Authorize.net

Can I sync unsettled transactions?

You can select unsettled transaction status

Out of box, Connex waits for transactions to settle. You can sync unsettled sales, but refunds could sync as a sale and a refund. Our software assumes authorizations are sales. Here are the steps:

  1. Login to Connex.
  2. Click manage.
  3. Click sync direction.
  4. Expand settings.
  5. Choose daily as the sync interval. This will ensure the refund settles and becomes a refund.
  6. Expand orders.
  7. Expand sync orders to QuickBooks.
  8. Expand advanced transaction.
  9. Check sync settled transactions.