Connex for QuickBooks Desktop User Guide
Connex for QuickBooks Online User Guide
Frequently Asked Questions
Integrations Help Guide
Rules Engine Guide
General Troubleshooting Guide
QuickBooks Point of Sale (POS) - ARCHIVED
Integration Guides (No Longer Supported)
An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again.
You are unable to sync sales to QuickBooks Online.
Connex received and sent the sales to QuickBooks. Unfortunately, QuickBooks was unavailable to sync the sales. Connex retried a few times and it still failed. You get this message in your Connex log:
An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again. If the problem persists, contact customer support.
This error happens, if QuickBooks performs an update. Log into Connex. Click manual sync and resync the date range again.